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Shipping Policy
All orders will be shipped to the address provided. We must be notified of a mistake of an address prior to shipment. If the address you provided is incorrect, and the package is shipped. We will not refund the order.
If we accidentally sent the order to the wrong address that was not provided, we will make it right.
Pick Up
Pick up is only for local pick up. You must bring your confirmation or order number with you, along with a form of identification.
Cancellation Policy
Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. Any pick up orders or return shipment orders with us unable to get in contact with you will us be subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Return Policy
Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right.
Pre-Order Policy
Pre-order are ordering before we have the product in hand, order will then such be sent out when we receive shipment of product. We will give and ETA as to when date may be but times
Non Pick up and return shipments
All orders must be picked up within 7 business days of being notified. After 7 business days, orders will return to us and we will try contacting you. After 7 calendar days, and no contact we will cancel your order following our cancellation policy.
Any orders shipped and return to us, we will reach out and try contacting you, after 14 calendar days your order will be cancelled following our cancellation policy.
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